Terms of Service
Last revised: August 1, 2024
Please read these terms of service carefully as they contain important information that affects your rights, remedies, and obligations.
Definitions
“Account” means your Rentbutik user account.
“Application” means the Rentbutik mobile application.
“Content” means any text, images, audio, video, or other data that is uploaded, posted, or transmitted through the Application.
“Rentbutik” means S2J Inc., the owner and operator of the Application.
“User” means any individual who accesses, uses, or registers for the Application.
“Host” means an individual who owns a vehicle that is made available for rental through the Application. “Renter” means an individual who rents a vehicle through the Application.
Introduction
Rentbutik (“Rentbutik”, “we”, or “us”), provides an online car sharing platform that connects vehicle owners with travelers and locals seeking to book those vehicles. Our mobile application, Rentbutik, provides a convenient and efficient way to find and book rental cars. Rentbutik is accessible online including at rentbutik.com and as an application for mobile devices. The Rentbutik website, blog, mobile applications, and associated services are collectively referred to as “the Services”. By accessing, using, or registering for the Rentbutik mobile application, you agree to be bound by these Terms of Condition. If you do not agree to these Terms of Condition, you may not use the Rentbutik mobile application.
These Terms, together with the cancellation policy, and applicable insurance terms and certificates constitute the “Agreement” between you and Rentbutik (each a “Party” and together, “the Parties”). In addition, Rentbutik, provides a Car Sharing Agreement that summarizes the terms of each reservation, accessible in the Services for any booked or previous trips and you may use it as proof of a reservation.
Modification. Rentbutik reserves the right, at our sole discretion, to modify the Services or to modify the Agreement, including these Terms, at any time. If we modify these Terms, we will post the modification on the Services. We will also update the “Last Revised” date at the top of these Terms. If you continue to access or use the Services after we have posted a modification or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified terms. If the modified terms are not acceptable to you, your sole recourse is to stop using and accessing the Services and close your Rentbutik Account within 30 days. If you choose to close your Rentbutik Account, the previous effective version of these Terms will apply to you, unless you use the Services during the intervening 30 day period, in which case the new version of these Terms will apply to you.
Eligibility, registration, verification
Eligibility. Services are intended for individuals aged 18 or older. Any use of the Services by anyone that
does not meet these eligibility requirements is expressly prohibited.
Registration. To access certain features of the Services, you must sign up for an account with us (a “Rentbutik Account”). You are responsible for maintaining the confidentiality of your Account login information and for all activities that occur under your Account. You agree to notify Rentbutik immediately of any unauthorized use of your Account. You can create a Rentbutik Account by providing us your first and last name, email address, mobile phone number, and creating a password. When you book a vehicle as a renter, you provide us with certain additional information about yourself. Similarly, when you list a vehicle as a vehicle owner or host (“host”), you provide us with certain additional information about yourself and your vehicle(s). You must provide accurate, current, and complete information during the registration, booking, and/or listing process. You must keep your Rentbutik Account up to date at all times. Based on information you provide, Rentbutik may impose additional requirements for you to book a trip (e.g., providing a deposit, adding a second form of payment, buying a certain level of protection plan, or other requirements).
Verification. Where permitted, Rentbutik has the right, but not the obligation, to undertake screenings, checks, and engage in processes designed to help verify the identities or check the backgrounds of users, including driving history and driver’s license validity and verify vehicle details. Rentbutik does not endorse any vehicle, user, or a user’s background, or commit to undertake any specific screening process. Rentbutik may in its sole discretion use third-party services to verify the information you provide to us and to obtain additional related information and corrections where applicable, and you hereby authorize Rentbutik to request, receive, use, and store such information. Rentbutik may permit or refuse your request to book or list a vehicle in its sole and absolute discretion. Rentbutik may, but does not commit to, undertake efforts to ensure the safety of vehicles shared through the Services.
Fees, taxes, fines
Fees. The respective commission fee (15% + any potential Bank fees) is deducted from the payments we receive for using the services, and the remaining amount is paid to the Host. The commission fee is determined independently by Rentbutik. After the fees we receive for the use of services and other cost structures are paid to the Host, the Host is responsible for paying taxes and other mandatory fees determined by relevant legislation on that amount. You can verify the amount for your trip at checkout before you submit your trip request. Hosts can view earnings through Wallet Balance and learn more about earnings breakdown here. When you provide Rentbutik a payment method, you authorize Rentbutik, or third-party service providers acting on behalf of Rentbutik, to store your payment credential for future use in the event you owe Rentbutik any money. You authorize Rentbutik to use stored payment credentials for balances, including for Trip costs, host fees (e.g., late fees, security deposits, processing fees and claims costs, and related administrative fees). Rentbutik, may also report information about your Rentbutik Account to credit bureaus. As a result, late payments, missed payments, or other defaults on your Rentbutik Account may be reflected in your credit report.
Taxes. Rentbutik may enable the collection and remittance of certain taxes from or on behalf of renters or hosts, based on existing and future tax regulations, including marketplace facilitator or car sharing regulations. After the fees we receive for the use of services and other cost structures are paid to the Host, the Host is responsible for paying taxes and other mandatory fees determined by relevant legislation on that amount.
Fines. Users acknowledge and agree that they are solely responsible for any fines, penalties, citations, or fees incurred during the use of vehicles rented through Rentbutik’s platform. This includes, but is not limited to, violations of traffic laws, parking regulations, toll violations, or any other infractions related to the use or operation of the rented vehicles. Users assume full liability for fines or penalties resulting from their actions, negligence, or failure to comply with local laws and regulations while utilising the rented vehicles. This liability extends to any fines incurred during the rental period, whether related to traffic violations, parking tickets, toll violations, or other violations. Users agree to promptly report any fines, penalties, citations, or legal notices received during the rental period to Rentbutik. Failure to report such incidents may result in additional charges or penalties. Rentbutik does not assume any responsibility for fines, penalties, citations, or legal fees incurred by users during the rental period.
Payments
Payment. When a car rental request is submitted, an amount of 0.05 AZN is blocked from the Renter’s balance for verification purposes, and the amount is refunded to the renter`s balance when the car owner either accepts or cancels the request. The total amount for car rental is blocked from the Renter’s balance after the query is accepted by the car owner. The renter has the right to cancel the trip for free within 1 hour after their request is accepted. If the trip is cancelled within the free cancellation period, the full amount will be refunded to the renter’s balance; otherwise, according to the cancellation procedure, a penalty will be applied.
Deposit. When the request is accepted by the Host, a certain amount of deposit will be blocked from the renter’s balance along with the daily cost of the car. The deposit acts as security to cover any potential fines, damage to the interior of the car, fuel, and similar expenses that may arise during the trip. After the trip is completed and the car is successfully handed over, the deposit amount will be refunded to the renter’s balance.
Your commitments
You agree that you will always use your Rentbutik Account and the Services in compliance with these Terms, applicable law, and any other policies and standards provided to you by Rentbutik.
Account Activity. You are, and will be solely responsible for, all activity that occurs through your Rentbutik Account. Keep your Rentbutik Account information, including your password, secure. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Rentbutik Account, whether you have authorized such activities or actions. You will immediately notify Rentbutik of any actual or suspected unauthorized use of your Rentbutik Account. We are not responsible for your failure to comply with this clause, or for any delay in shutting down or protecting your Rentbutik Account unless you have reported unauthorized access to us.
Content
User Content. We may, in our sole discretion, permit you to post, upload, publish, submit or transmit content through the Services such as photographs of you and your vehicle(s), reviews, feedback, and descriptions of you, your vehicle, or trip. Users are solely responsible for the User Content they submit or post on Rentbutik.
User Responsibilities. Users affirm that they have all necessary permissions, rights, and consents to share their User Content and that the User Content does not violate any third-party rights or infringe upon any applicable laws.
Content Guidelines: Rentbutik reserves the right to moderate, remove, or refuse any User Content that violates these Terms of Service or community guidelines, or that Rentbutik believes, in its sole discretion, is inappropriate or unlawful. Users may not upload or share User Content that is defamatory, offensive, discriminatory, infringing, or otherwise objectionable.
Termination of User Content. Rentbutik reserves the right to remove or disable access to any User Content without notice, at its sole discretion. Rentbutik may also terminate or suspend a User’s account if they repeatedly violate these Terms of Service or infringe upon others’ rights through their User Content.
Feedback. Users may provide feedback, suggestions, or ideas to Rentbutik regarding the services. Rentbutik may use, modify, adapt, publish, and distribute such feedback for any purpose.
Copyright Protection
Rentbutik respects intellectual property rights and expects its users to do the same. All content and materials available on the Rentbutik platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of Rentbutik or its licensors and are protected by copyright laws. Users are granted a limited, non-exclusive, revocable licence to access and use Rentbutik’s services for personal and non-commercial use. This licence does not permit users to modify, reproduce, distribute, display, or create derivative works based on Rentbutik’s content without explicit permission. Users agree not to infringe upon the intellectual property rights of Rentbutik or any third party. Users must not upload, post, transmit, or otherwise make available any content that infringes upon copyrights, trademarks, patents, trade secrets, or any other proprietary rights. Rentbutik respects the intellectual property rights of others. If users believe their copyrighted work has been copied or used in a way that constitutes copyright infringement, they should notify Rentbutik and provide the necessary information. Upon receiving a valid copyright infringement notice, Rentbutik will investigate the claim and may take appropriate action, including removing or disabling access to the allegedly infringing content. Repeat infringers of copyright will have their accounts terminated. Rentbutik reserves the right to remove any content that is alleged to infringe upon someone else’s copyright without prior notice and at its sole discretion.
Prohibited activities
Illegal Activities. Users must not use Rentbutik for any unlawful, fraudulent, or unauthorised purpose, including but not limited to violating any local, state, national, or international laws or regulations.
Abusive Behaviour. Users shall not engage in abusive, harassing, threatening, discriminatory, or defamatory conduct towards other users, Rentbutik staff, or any third parties.
Misuse of Platform. Users must not manipulate or interfere with Rentbutik’s services, including introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful materials.
False Information. Users are prohibited from providing false, misleading, or inaccurate information when registering an account, making bookings, or using Rentbutik’s services.
Impersonation. Users shall not impersonate any person or entity, or falsely state or misrepresent their affiliation with a person or entity.
Data Mining and Scraping. Users must not attempt to extract, scrape, or collect data from Rentbutik’s platform, including but not limited to user data, listings, or any other information available on the site, without authorization.
Commercial Use without Authorization. Users shall not use Rentbutik for commercial purposes, including advertising or soliciting goods or services, without prior written consent.
Harm to the Platform. Users must not engage in any activity that could harm, disable, overburden, or impair the proper functioning of Rentbutik’s services or networks.
Violation of Terms. Users agree not to violate any of Rentbutik’s terms, policies, or guidelines, as outlined in these Terms of Service or elsewhere on the platform.
Other legal matters
Violations. Rentbutik has the right, but not the obligation, to investigate reported violations and take appropriate action, which may include removing content, suspending or terminating user accounts, or involving legal authorities as necessary.
Communicate with you. You agree that Rentbutik may contact you by electronic means (e.g., electronic mail; notifications via Rentbutik messaging; app notification) in lieu of any requirement for mailed notices. To contact you more efficiently, you agree that we may, at times, also contact you using autodialed or prerecorded message calls or text messages at your phone number(s). We may place such calls or texts to confirm your signup, provide notices regarding your Rentbutik Account or Rentbutik Account activity, investigate or prevent fraud, collect a debt owed to us or recover unpaid invoices, or communicate urgent messages. We may share your phone number(s) with service providers with whom we contract to assist us in pursuing these interests. We will not share your phone number(s) with third parties for their own purposes without your consent. You agree that Rentbutik may contact you on any day, at any time of day, and in relation to the above purposes.
Insurance
Daily Comprehensive Insurance. If any insurance package has been selected by the host or the renter, the vehicle will be insured by the insurance company with daily comprehensive insurance up to a certain limit throughout the car trip.
Special Terms:
1) Damages discovered during the inspection of vehicles are not covered by insurance.
2) Insurance coverage is provided upon the condition of conducting a vehicle inspection (upload pre-trip photos during check-in). Insurance coverage is not provided without the inspection of the vehicle. Therefore, when handing over the car, please carefully adhere to the check-in and check-out procedures on the app.
3) The insurance company has the right to select the repair workshop (service centre, etc.) for the damaged car.
4) During the insurance event, if more than 2 years have passed since the manufacturing date of the vehicle, the Insurer has the right to eliminate the damage using used replacement parts.
5) Damages that occur when the vehicle is operated by a person without authority based on legislation or the insurance policy are not covered by the insurance coverage.
6) Damages sustained will not be covered by insurance coverage and no insurance payment will be made if the vehicle is operated by people who are not listed as insured in the insurance policy.
7) If the value of the insured object determined by this Policy is not agreed for the folloüing years, it will be determined based on its actual market value at the time of the incident.
8) If termination of the insurance contract is demanded by the insured or the insurer earlier than its expiration date, one party must send a written notice to the other at least 30 days in advance (if the insurance period is less than 3 months, at least 5 business days) based on their request.”
9) When the insurance contract is terminated at the request of the insured before its expiration, the insurer may deduct a proportionate part of the expenses incurred from the refunded portion of the insurance fee, corresponding to the unexpired period of the contract.
10) As soon as possible upon the occurrence of the insurance event, the insured, the person insured, or the beneficiary are required to notify the insurer or its representative. In the event of an insurance incident, they should establish contact with the representative of the insurer by calling the following telephone numbers: Tel.: (012) 936
11) When the insured or the person insured considers that their rights under the insurance contract have been violated, they may apply to the following insurance supervisory authority: Central Bank of the Republic of Azerbaijan. Address: 27 Bulbul Avenue, AZ 1000, Baku, Azerbaijan. Contact: +99412 493 50 58; Hotline: +99412966